Shipping & Returns
Shipping Policy
All U.S. orders are shipped via USPS Priority Mail and typically arrive within 3 business days from the date of shipment.
International orders are shipped via USPS and generally arrive within 7–10 business days, depending on destination and customs processing times.
Please note that delivery timeframes are estimates and may vary due to carrier delays.
Returns & Refunds
Your satisfaction is important to us.
Most unopened and unused items may be returned within 14 days of delivery for a refund or store credit. All returned merchandise must be in its original packaging and in resalable condition.
To initiate a return, please contact us at:
Include your order number and the item(s) you wish to return. We will respond promptly with return instructions.
Refund Processing
• A 10% restocking fee will be applied to all approved refunds.
• Original shipping and handling charges are non-refundable.
• The restocking fee will be waived if the return is due to company error or a verified product defect.
Refunds are issued to the original form of payment only.
Please allow 7–10 business days for your refund to be processed after we receive your return. Depending on your banking institution, it may take an additional billing cycle for the credit to appear on your statement.
Disclaimer
In no event shall Topskincare.com be liable for any damages arising from the purchase or use of any product. By purchasing from our website, you acknowledge and accept any risks associated with product use.
Have a Question?
Our customer care team is available to assist with product inquiries, order support, and professional recommendations.
📧 Email us at: Topskincareshop.com@gmail.com
We typically respond within 30 minutes during business hours.
All products and company names on topskincareshop.com are trademarks or registered trademarks of their respective holders. We are not affiliated with or endorsed by them. All trademarks and copyrights are fully acknowledged, they are used for description of the items for sale. All items are authentic, legally acquired and owned and hence covered under first sale doctrine. Unlawful attempts to remove any of the listings on topskincareshop.com website will constitute perjury and result in legal action.
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